The Challenge
WKU Consulting was losing leads to faster-responding competitors. Their team couldn't keep up with incoming inquiries, especially after hours. Average response time was 4+ hours, and conversion rates were declining.
The Solution
We deployed an AI lead qualification system that instantly responds to inquiries via text and email, qualifies leads based on project scope, timeline, and requirements, and schedules consultations directly on consultant calendars. The system handles routine questions and only escalates complex inquiries to senior engineers.
The Results
“We went from losing leads to competitors to being the first to respond, every single time. The ROI paid for itself in the first month.”
Leadership Team
WKU Consulting
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